Customers may stop lessons at any time by completing the required online cancellation form. Since accounts are charged on the 1st of every month:
- To avoid being charged on the next auto-debit, you must submit the cancellation request by the 25th of the month prior.
- If you cancel in the middle of a billing period, a credit for the remaining lessons will be applied to your La Petite Baleen swim account for future lessons.
- Any unused free make-ups remaining on your account will expire. Free Seasonal Make-ups do not have any cash value, can not be transferred to other families, will not accumulate or roll-over if unused, and will become void once you have canceled.
- La Petite Baleen will protect your privacy by not sharing your email address, cookies, or IP address with anyone.
- When you ask a question or respond to a survey, your email address and all other information will stay with us. This policy will not change.
- This degree of security means you will receive no correspondence unless it’s from us and relates directly to your question or account with us.